SOLUTION
Endpoint refreshes and migrations that respect the business.
Hardware refreshes, OS migration waves, application readiness, and workplace programs, sequenced by dependency and scheduled around the employees who use each device. One program brings Agentic ITOps to the device estate.
What it does
A complete refresh program, from eligibility to completion.
EndpointReady assembles the device estate from your service management, endpoint management, and directory systems, evaluates every device against your refresh eligibility criteria, and assigns devices to waves within the real capacity of each stockroom and depot.
The program then runs on the platform: employees schedule their own refresh within available capacity, communications are issued at the right moments before and after each wave, ship and return requests are raised in your service management system, and every device is tracked through its lifecycle to completion.
Why it matters
A refresh that finishes on time, and an estate that stays known afterward.
Faster to the finish
Waves sized to real stockroom capacity, employees scheduling themselves, and escalation when they stall, so the program keeps moving and the deadline holds.
Less disruption, less work for IT
Application readiness checked before a device moves, communications timed to each wave, and ship and return requests raised where your team already works.
Endpoints open the door to Agentic ITOps
Every device, owner, location, and application readiness state confirmed for the refresh is exactly the data agents need to run the device estate. Point ReadyAI and your own agents at it from day one.
How it works
From connection to operations, with agents at every step.
1
Connect and qualify
Users, devices, locations, and stockrooms come in from the systems you run. Eligibility is scored on age, assignment, and location, and ReadyAI surfaces the data gaps that would stall the program before it starts.
2
Plan the waves
ReadyAI recommends waves sized to each stockroom's capacity, with replacement models mapped for every device model. Your team refines the plan, and every version is saved.
3
Engage stakeholders
Each employee schedules their own swap in the portal. ReadyAI sends timed reminders, escalates to managers, and applies the decline limit, with your approval, to keep the wave moving.
4
Deliver, return, close
Ship and return requests are raised and reconciled in your service management system as governed actions, and each device reaches Refresh Complete with a record of every step.
5
Operate
The refresh ends and the platform keeps running. Devices, owners, locations, and readiness feed day-to-day operations, and ReadyAI and your own agents work from them. You are on the path to autonomy, at your own pace.
ReadyAI: Ask, Plan, Act
What you can do with ReadyAI and EndpointReady.
Ask about the estate in plain language. ReadyAI analyzes, recommends a plan, and carries out the governed platform actions your team approves, with every action logged.
Ask
Answers, reports, and dashboards on demand, from clean data and application context.
Plan
A strategy you can refine, with every version saved and every dependency shown first.
Act
Governed actions carried out within the write policy your organization sets.
ReadyAI
Ask›Plan›Act
Which applications depend on the servers we plan to retire next quarter?
Know your estateHere are the application dependencies, owners, and usage for every affected server.
Build a migration strategy for our virtualization estate.
Plan the workDone. Waves are grouped by cluster, readiness, and end-of-support pressure, with a narrative you can refine.
Add every VM running this application in the east cluster to wave three.
Act, with your approvalMembership will update by rule. Here is exactly which records change.
✓ Approved by your teamAction logged
Show me every laptop that can't take the next OS version, and why.
Know your estateHere is a readiness view by model, blocker, and location.
Send the ownership survey to everyone who hasn't answered.
Engage stakeholdersReady to send to exactly that group.
✓ Approved by your teamAction logged
Which devices have no owner, and which users have no device?
Keep the data cleanHere are the gaps that would stall a program, before it starts.
Merge the two end-of-support waves and move the database servers last.
Plan the workThe strategy is refined, and a new version is saved alongside the old one.
Which storage alerts need attention this morning?
Know your estateHere are the alerts from your storage and backup platforms, grouped under one severity scale.
Set up the next refresh wave and its communication schedule.
Engage stakeholdersThe wave, its tasks, and its timed reminders are ready to create.
✓ Approved by your teamAction logged
Other solutions
Same platform. Next domain.
Every ReadyWorks solution runs on one platform, with application context, guardrails, and an audit trail in common, so the work you start in one domain carries into the next.
next step
Finish the next refresh sooner.
Refreshes finish sooner, with less disruption for employees and less work for IT. The EndpointReady brief covers how ReadyWorks plans Windows migration waves, checks application readiness before devices move, and handles automated rollback. It also shows how surveys, attestations, self-service scheduling, and timed communications keep stakeholders informed and involved. It’s written to forward to the end-user computing, service desk, and application owners involved in the refresh.
CONTACT US TODAY
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Talk to our team about Agentic ITOps for your estate. We'll answer your questions and set up a demo on your own data.
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Get the EndpointReady brief in your inbox. It covers Windows migration waves, application readiness, and automated rollback, in a format you can forward to your team.
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